Privacy Policy

Effective Date: 01/01/2025
Last Updated: 04/09/2025

At CredU Global (www.creduglobal.com), we are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website.

1. Information We Collect

We may collect the following personal information when you interact with our website:

    • Name
    • Email address
    • Phone number
    • Company name
    • Physical address
    • Any other details you choose to share with us via forms or email communication

This information is collected only when voluntarily submitted by you.

2. How We Use Your Information

We use your information strictly for the following purposes:

    • To respond to your inquiries and requests
    • To provide customer support
    • To create or manage your account (if applicable)
    • To improve website functionality and user experience
    • To maintain website security and monitor for fraud
    • To comply with legal obligations

We do not use your personal data for marketing or promotional purposes without your explicit consent.

3. Log Data

Our servers may automatically record technical data when you visit our site. This may include:

    • Your IP address
    • Browser type and version
    • Date and time of access
    • Pages visited

This information is used solely for analytics, diagnostics, and maintaining website performance. It is not linked to personally identifiable information.

4. Cookies

We may use basic cookies to support core website functionality and improve usability. These cookies:

    • Do not track personal activity across other websites
    • Are not used for advertising or marketing purposes

You can manage cookie preferences in your browser settings.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data from unauthorized access, disclosure, or alteration.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with applicable legal requirements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

    • Access the personal data we hold about you
    • Request correction of inaccurate information
    • Request deletion of your data
    • Object to or restrict certain data processing activities
    • Request a copy of your data in a portable format

To exercise these rights, contact us at info@creduglobal.com. We will respond within a reasonable timeframe.

8. Children’s Privacy

CredU Global does not knowingly collect personal information from individuals under the age of 13. If you believe a child has submitted data to us, please contact us immediately so we can take appropriate steps to remove the information.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website after changes indicates acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
📧 info@creduglobal.com

 

SMS Terms & Conditions:

By subscribing to CredU Global SMS services, you agree to receive text messages from us. CredU Global will send SMS messages to communicate with customers on the status of the projects they have requested to provide a better overall customer experience. For HELP, please contact us at (516) 405-4969. To opt-out of receiving messages, reply with “STOP” at any time. Message frequency may vary. Standard message and data rates may apply.

    1. Text / SMS Updates

    If you choose to opt-in to SMS communications from CredU Global, you will receive text messages at the mobile number you provide.

    2. Frequency of Messages

    Message frequency may vary based on your orders, account activity, and ongoing updates on your account. You will receive messages relevant to your transactions and updates about the process.



    3. Opt-Out and Support Options

    You may opt out of receiving text messages anytime by texting “STOP”. Upon receipt of your opt-out request, you will be unsubscribed and will no longer receive text messages from us. A confirmation message will be sent to confirm that you have unsubscribed. Should you wish to re-subscribe, you may text “START’ to receive SMS messages again. For assistance with the messaging service, text ‘HELP” or contact support@creduglobal.com.



    4. Wireless Carrier Rates and Services

    Wireless carrier message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.



    5. Confidentiality

    We will maintain the confidentiality of your mobile number. Your mobile number will not be shared with third parties for their own marketing purposes. However, for operational purposes, your name and mobile number may be shared with our service providers who assist in the delivery of our SMS communications. These providers use your personal information solely to carry out the services they provide to CredU Global.